Tele Caller Executive - Kolkata, India - Capitallinks
Description
Designation:
Telecaller Executive
Experience:
Min 0-2 years
Qualification:
Any Graduate /Post Graduate
Language :
English,Hindi,Bengoli (mandatory)
Age:
up to 30 years
Location:
Kolkata (West Bengal)
Products :
Business loan, Personal Loan,etc
CTC :
As per Industry Norms
JOB ROLE
- Identification of right customer, ability to understand customers need, explain various products and convince them about the product offerings over phone call
- Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements
- Resolving Customer issues and queries
- Maintaining customer relationship and cross selling to existing customers
- Responsible for business target achievement through Sales of Financial Products
Skills:
-
- Knowledge to handle Clients in sales open market aspect.
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred.
- Problemsolving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills.
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
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