Client Relationship Executive - Noida, India - Edunext Technologies Pvt Ltd
Description
Roles & Responsibilities for Technical Support Executive:
- Connecting with the clients and resolving their queries on call, remote desk etc.
- Resolv tickets generated by the clients for their technical requests and problems to maintain the productivity.
- Helps in designing and implementing successful software implementation.
- Keep tracking the user tickets and resolutions.
- Coordinate with the Development team incase of any new feature is required.
Skills Required:
- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel, etc.)
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 2 years (preferred)
Language:
- English (preferred)
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