Executive - Customer Service - Bhubaneswar, Orissa, India - WIZMAN

WIZMAN

Verified Company

Bhubaneswar, Orissa, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Executive - Customer Service (Real Estate Back Office Marketing)

MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report
Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters reminder letters interest letters, coordination for signing of agreements, issuing money

receipts, preparing Possession related documents, flat handover, resale nomination processing & cancellation processing

Follow up of concerned customers with dues and preparing weekly & monthly collection forecast
Liaison with collection department and putting the stocks for sale, if any cancellation happens
Preparation of NOC, Tripartite agreement, etc for bank loan purpose.
Follow up with banks and other financial institutions for disbursements of payments
Render support and administrative services for smooth functioning of department
Excellent communication skills
Coordination with legal dept. for solving customer's queries and/or bank's queries for project sanctioning
Client Coordination and handling queries of clients
Register all details and transactions of customers on Software /FAR Vision
Liaison between project team, engineering dept. and sales team on construction status and snag issues.
Handling customer care and customer relationship management.
Coordinating handover process with project team for smooth handover and solving snag issues etc.
Strong communication skills in English, Hindi and Oriya.
Excellent negotiation skills, pleasant personality, analytical bend of mind, through in MIS.
Selfmotivated team player.

Location :
Bhubaneswar

Salary : 4.5Lakhs

Thanks

Team WIZMAN

Job Types:
Full-time, Permanent

Pay:
₹300, ₹500,000.00 per year

Benefits: