Tele Caller Internship - Noida, India - K and A technology

K and A technology

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

InternshipSHIP

Description

Job description

A telecaller is a professional who is responsible for making outbound calls to customers and clients with the aim of selling a product or service, offering customer support, or providing information.

Here are some typical job descriptions, roles, and responsibilities of a telecaller:

Job Description:

Making outbound calls to customers and clients to promote products and services.
Identifying potential clients and customers and assessing their needs.
Recording and maintaining accurate customer information and call records.
Following up on customer inquiries and concerns.
Achieving daily, weekly, and monthly sales targets.
Generating leads through cold calling and other marketing techniques.
Providing information about products and services to customers and clients.
Handling customer complaints and resolving them effectively.
Maintaining a positive and professional attitude at all times.

Roles and Responsibilities:

Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company's reputation.
Keep records of calls and sales and note useful information.
Stay updated with the company's products/services and pricing.
Meet daily/weekly/monthly sales targets.

Overall, the job of a telecaller requires excellent communication skills, a positive attitude, and the ability to work under pressure.

A successful telecaller is one who can build rapport with customers, identify their needs, and offer them the right product or service.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹1, ₹3,000.00 per month

Schedule: