Client Servicing Intern - Delhi, Delhi, India - Roadcast Tech. Solutions Pvt. Ltd.

Roadcast Tech. Solutions Pvt. Ltd.
Roadcast Tech. Solutions Pvt. Ltd.
Verified Company
Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

We are looking to employ a
Client servicing Intern to handle all client inquiries, concerns, and complaints in a professional manner.

The client servicing intern's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

You should also be able to identify new business opportunities through client referrals.


To be successful as a client servicing interns, you should be committed to helping clients and able to work well under pressure.


Roles & Responsibilities:


  • Cultivating solid relationships with clients through the provision of exceptional aftersales service.
  • Creating a positive onboarding experience for new clients.
  • Identifying ways to overcome clients' initial dislike of company products
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Training and providing overall guidance to client service employees.
  • Organizing training seminars to enable clients to fully utilize product features and benefits.
  • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Requirements:


  • Pursuing or having Bachelor's degree in business administration
  • Proficiency in Microsoft Excel.
  • The ability to work efficiently under pressure.
  • Excellent organizational and time management skills.
  • Strong analytical and problemsolving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Salary:
₹15, ₹39,405.57 per month


Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)


Language:


  • English (required)

Ability to Commute:

  • Delhi, Delhi (required)

Work Location:
In person


Speak with the employer
More jobs from Roadcast Tech. Solutions Pvt. Ltd.
See all jobs of Roadcast Tech. Solutions Pvt. Ltd.