Executive - Tower Control - Express Logistics - Mumbai, Maharashtra, India - DP World
Description
Position
Executive - Network Control Centre
Department:
- Express Business, Operations
Location:
- Mumbai
Band:
- 2
- **Manager
- Network Operation
ROLES & RESPONSIBILITIES
Key responsibilities
- Tracking of Network vehicles / Train with the help of ERP & Tracking portal module.
- Timely recording/reporting & announcement of exceptions (including announcement to All India) which has Service impact across the country.
- Provide information and inputs based on the exceptions noticed and work towards corrective action plan.
- Conduct timely coordination with locations (Operation/Fleet/Security) for recovery of vehicle in the event of a vehicle Breakdown/Accident or in other exceptions.
- Generate and announce exceptions in the system for other reasons such as political affairs or natural calamities that can occur in network runs.
- Prepare timely MIS updates of performance against defined network parameters and frequency of exceptions such as accidents, break downs, other delay's etc.
- Performance monitoring of vendors based on the transit time safety & security of shipments to be built for ongoing analysis and improvement.
- Maintains network timeliness by generating MIS of schedule departure/arrival of vehicle.
- Conduct timely follow up with locations and vendors to obtain status of arrival / departure of network vehicles.
- Coordination with vendors/All India operations for integration of GPS with tracking portal.
- Coordination with vendors for route performance along with improvement and maintain the related MIS.
- Coordination between FIN team and vendor for their seamless payment and timely placement of network route vehicles
UALI QUALIFICATIONS & COMPETENCIES
FI
- Any graduate with 2+ years of experience in operations and process excellence.
- Comprehensive and possessing analytical Skills
- Exposure to operations planning.
- Tech savvy, Problem solving, datadriven decisionmaking through the stakeholders.
- Team Building and Employee Engagement Capability.
- Adaptability towards change management.
- Stakeholder Management.
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