Part Expeditor - Chennai, India - Ford Motor Company
Description
Position Purpose _(Brief Summary of why position exists) _
- S upport PVTs in getting ECB Parts back fast for analysis by contacting Dealers, arrange expedited shipping and report status/metrics, regularly.
Job Responsibilities - This is for NA region and the person has to be work in NA work timing.
- Review daily part list from Plant PVT or VFG engineers
- Contact dealer to ensure part is available for return
- Send dealer 'Request for Return' form and/or customs documents
- Contact dealer to ensure dealer has received and processed request
- Contact Carrier and print Shipping label
- Track shipment through transportation carrier
- Resolve transportation issues, if any
- Creation of new RAC codes
- Update/edit part requests
- Interact with different stake holders
- Working for different countries requirements
Education Qualification :
Degree in Engineering / Statistics / Commerce
Number of Years of Experience :5+ Years
Professional Exposure:
- Experience in transportation logistics, customer service, coordination and project Management is preferred
Skill & Knowledge requirement:
- Must demonstrate strong written and oral communications skills and professionalism as per Regional requirement
- Advanced computer skills (e.g. Excel Macros, Pivot table, conditional formulas, analytics etc.)
- Proficiency in Spanish / French is an added advantage
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