SOC Professional Check Point - Gurgaon, India - Sampoorna Computer People

Deepika Kaur

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Deepika Kaur

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Description

Job Summary

  • Experience:
  • 11 Years

Location:
Gurgaon

  • Designation:
SOC Professional Check Point / Palo Alto / ZScaler Gurgaon

Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other

  • Educational Level:
Graduate/Bachelors

Industrial Type:
IT-Software/Software Services

Functional Area:
IT Software - Network Administration / Security

Key Skills:
Check Point, Palo Alto, ZScaler

Job Post Date:
Monday, January 16, 2023


Company Description

  • Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world's most established communications company, employing around 100,000 people in 170 countries around the world.
  • Their principal activities include:
Networked IT services globally

  • Local, national and international telecommunications services
  • Broadband and internet products and services
  • Converged fixed/mobile products and services


They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.


  • Specialties: Telephony, Networking, Cloud Services, Unified Communications
  • External: External customer base
  • Vendors Technologies

Firewalls:
Check Point, Palo Alto, ZScaler (Any 1) Minimum five years of hands-on skills

  • Proxy: Zscaler-ZIA
  • VPN: Check Point RAS and S2S IPSEC, Pulse Connect Secure, Palo Alto Global Protect, Zscaler-ZPA
  • Cloud: Microsoft Azure, AWS, Palo Alto Prisma, Checkpoint Cloud Guard
  • Handon experience in operation and management of security infrastructure.
  • Ability to provide Tier 3 support and manage complex and escalated tickets in production environment
  • Leadership skills to deliver quality service in individual role or manage a team of engineers to deliver service as per agreed SLAs
  • Ability to communicate (both written & oral) clearly with various internal stakeholders and customer
  • Experience of providing support to international customers in live environment or working in Security Operation Centre (SOC) is an advantage
  • Work on complex incidents, problems and changes within the Operational environment.
  • Manage, lead and prioritise a team of Security Analysts working in a operational environment, provide level 3 operational support and own achieving SLAs for agreed service metrics
  • Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation.
  • Carry out Security Solutions Technical Consultancy in support of customer project work
  • Have the ability to maintain a lab environment for training, testing of new services and support of customers.
  • Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customers
  • Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects.
  • Attend meetings on behalf of the team and line manager.

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