SOC Professional Check Point - Gurgaon, India - Sampoorna Computer People
Description
Job Summary
- Experience:
- 11 Years
Location:
Gurgaon
- Designation:
Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
- Educational Level:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Network Administration / Security
Key Skills:
Check Point, Palo Alto, ZScaler
Job Post Date:
Monday, January 16, 2023
Company Description
- Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world's most established communications company, employing around 100,000 people in 170 countries around the world.
- Their principal activities include:
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services
They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.
- Specialties: Telephony, Networking, Cloud Services, Unified Communications
- External: External customer base
- Vendors Technologies
Firewalls:
Check Point, Palo Alto, ZScaler (Any 1) Minimum five years of hands-on skills
- Proxy: Zscaler-ZIA
- VPN: Check Point RAS and S2S IPSEC, Pulse Connect Secure, Palo Alto Global Protect, Zscaler-ZPA
- Cloud: Microsoft Azure, AWS, Palo Alto Prisma, Checkpoint Cloud Guard
- Handon experience in operation and management of security infrastructure.
- Ability to provide Tier 3 support and manage complex and escalated tickets in production environment
- Leadership skills to deliver quality service in individual role or manage a team of engineers to deliver service as per agreed SLAs
- Ability to communicate (both written & oral) clearly with various internal stakeholders and customer
- Experience of providing support to international customers in live environment or working in Security Operation Centre (SOC) is an advantage
- Work on complex incidents, problems and changes within the Operational environment.
- Manage, lead and prioritise a team of Security Analysts working in a operational environment, provide level 3 operational support and own achieving SLAs for agreed service metrics
- Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation.
- Carry out Security Solutions Technical Consultancy in support of customer project work
- Have the ability to maintain a lab environment for training, testing of new services and support of customers.
- Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customers
- Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects.
- Attend meetings on behalf of the team and line manager.
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