Online Travel Agency Executive - Gurugram, Haryana, India - earlyworldhrconsultants
Description
ob Title:
OTA (Online Travel Agency) Executive
Job Overview:
We are seeking a highly motivated and detail-oriented OTA Executive to join our dynamic team. The OTA Executive will play a crucial role in managing and optimizing our presence on various online travel platforms.
This individual will be responsible for developing and implementing strategies to enhance visibility, drive bookings, and ensure a positive customer experience.
Responsibilities:
1.
OTA Platform Management:
- Maintain and update content, pricing, and availability across multiple OTA platforms.
- Monitor and analyze performance metrics on each platform to identify opportunities for improvement.
Rate and Inventory Management:
- Collaborate with revenue management teams to set competitive rates and optimize inventory allocation.
- Regularly review pricing strategies to ensure competitiveness and maximize revenue.
Content Optimization:
- Create compelling and accurate content, including descriptions, images, and other media, to enhance the property's appeal on OTA platforms.
- Ensure consistency in brand messaging and positioning across all platforms.
Market Analysis:
- Conduct market research to stay informed about industry trends, competitor activities, and emerging opportunities.
- Utilize data and analytics to identify market demand and adjust strategies accordingly.
Customer Feedback and Reviews:
- Monitor and respond to customer reviews on OTA platforms promptly.
- Implement improvements based on feedback to enhance overall customer satisfaction.
Relationship Management:
- Cultivate and maintain strong relationships with OTA representatives.
- Negotiate favorable terms, promotions, and partnerships to drive increased visibility and bookings.
Technical Proficiency:
- Stay abreast of technological advancements and updates on OTA platforms.
- Troubleshoot technical issues promptly and collaborate with IT teams for resolution.
Reporting and Analysis:
- Generate regular reports on key performance indicators (KPIs) and provide insights for continuous improvement.
- Identify patterns and trends in data to optimize strategies for better results.
Qualifications:
- Bachelor's degree in Business, Marketing, Hospitality, or a related field.
- Proven experience in OTA management or a similar role within the travel industry.
- Strong analytical skills and proficiency in datadriven decisionmaking.
- Excellent communication and negotiation skills.
- Familiarity with online booking systems and OTA platforms.
- Ability to work independently and collaboratively in a fastpaced environment.
Salary:
₹300.00 per day
Benefits:
- Paid sick time
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 2 years (preferred)
Ability to Commute:
Salary:
₹10, ₹35,072.76 per month
Schedule:
- Day shift
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
Application Deadline: 21/02/2024
Expected Start Date: 22/02/2024
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