Customer Support Executive Intern - Jaipur, India - AppITron Solutions Pvt. Ltd.
Description
Manage the incoming phone calls- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Types:
Full-time, Fresher, Internship
Contract length: 4 months
Salary:
₹3, ₹6,000.00 per month
Schedule:
- Monday to Friday
- Morning shift
Education:
- Bachelor's (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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