Customer Service Associate - Vashi, Navi Mumbai, Maharashtra, India - TSI - Transworld Systems, Inc (India)

TSI - Transworld Systems, Inc (India)
TSI - Transworld Systems, Inc (India)
Verified Company
Vashi, Navi Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Work Location:
This is a
On Site position and location is
Vashi.

Compensation:
up to 4.87INR (ANNUAL CTC)


Build Your Future Come join our thriving team as a Call Center Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.


Why should you consider TSI (part of TSI family of companies)?

  • Paid training
  • Teamoriented work environment
  • Growth opportunity
  • Generous Incentive opportunity
  • Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays
  • Transport facility (Depends on policy and shift)

In This Role, You Will:


  • All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Functional/operational:


  • Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
  • Follow up phone call with a designated contact person at the insurance company.
  • Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas:


  • Make at least 95 calls a day.
  • Obtain a quality score of 98% or above.
-
Qualifications:


  • HSC/ bachelor's degree.
  • Ability to read, write and speak English fluently, clearly and with a neutral accent.
  • Good analytical skills, cognitive skills.
  • Good computer typing at the same time talking over the phone.

Job Types:
Full-time, Permanent


Pay:
₹16, ₹23,000.00 per month


Benefits:


  • Commuter assistance
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • US shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus
  • Shift allowance

Application Question(s):

  • Are you fully vaccinated?

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • BPO: 1 year (required)

Language:


  • English (required)

Shift availability:

  • Night Shift (required)

Willingness to travel:

  • 100% (required)

Work Location:
In person
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