Public Relations Officer - Chennai, Tamil Nadu, India - Vruksha International School of Montessori

Vruksha International School of Montessori

Verified Company

Chennai, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Vruksha International School of Montessori is a chain of authentic Montessori schools that is operating over 30 schools in Tamilnadu and Puducherry. With the mission of making the development focused Montessori Method available to all children, Vruksha has undertaken numerous efforts in bringing this realisation to a fulfillment.

Requirement
We are looking for a Parent Relationship officer to create and nurture long-term relationships with our parents. You will resolve any issues that arise to ensure Parents are satisfied with our services.

In this role, you should be an excellent communicator who's able to grasp parents needs and brainstorm ways to fulfill them.

If you also have a background in customer service and knowledge of our industry, we'd like to meet you. Your goal will be to retain the parents and build a cordial relation with our teachers.

Responsibilities

Parent Teacher Desk:
Maintaining the students data and records ( Enrolment Form, Parent Consent Form, health record )

Recording the Minutes of PTM
Making the first call to parent before the Child's First day at school
Providing Fee Receipt
Coordinating the Meeting between the teacher and Parent for a meeting at the weekend and the meeting must be recorded and filed in students record
Processing for TC
Fee Collection for Temple tree
Record the call log in Excel sheet
Teachers attendance for payroll
Responding for the mails.

Goals :

Parent Satisfaction - Bridge between the parent community and School Management - Teachers Confidence have to be kept up.

Meeting up the expectations of atleast 95% of the parents. Retaining 95% of the students in each branch.

Strategies:

Evolving strategies to retain parent, conducting events can be technical or non-technical to give a good feel to the parent.

Create Report - What is that has been done to retain the parents and give them satisfaction in our work listing down the strategies and its implementation process.

Must Have Skills

Proven experience as a Client Relations Manager or Relationship Manager
Proven track record of meeting and exceeding targets
Background in customer service industry knowledge is a plus
Proficient in MS Office
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
Willingness to learn
From and around Shollinganallur

Who can apply?
People with good people management, prior experience on handling school parents will be an added advantage.

Job Types:
Full-time, Permanent

Salary:
₹25, ₹30,000.00 per month

Benefits: