Customer Service Representative - Ludhiana, India - ARME Consulting

ARME Consulting
ARME Consulting
Verified Company
Ludhiana, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Location:
Shanewal, Ludhiana Punjab

Job Type:
Work from office

Salary: 15K + Overtime

Required skills:


  • Good Communication skills
- ability to work in pressure

  • Good knowledge of computer basic
  • Good typing skill
-
Knowledge of E-mail & MS-Excel.


Responsibilities:


  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information

Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Ability to Commute:

  • Ludhiana, Punjab (required)

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