Chat & Email Associate - Gurgaon, India - AWE-INSPIRING PRODUCTS AND SERVICES PRIVATE LIMITED
Description
Responsibilities:
- Provide accurate and detailed information regarding products, services, and policies.
- Address customer concerns, resolve issues, and escalate problems when necessary.
- Offer personalized and professional assistance to ensure customer satisfaction.
- Maintain a high level of product knowledge to provide effective support.
- Document customer interactions, inquiries, and resolutions accurately.
Requirements:
- Strong typing skills and ability to multitask efficiently.
- Ability to empathize with customers and provide appropriate solutions.
- Detailoriented with good organizational and problemsolving abilities.
- Ability to work in a fastpaced environment and handle high volumes of inquiries.
Job Types:
Full-time, Part-time
Salary:
₹18, ₹26,000.00 per month
Schedule:
- Monday to Friday
- Morning shift
Supplemental pay types:
- Performance bonus
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