Voice Process - Thane, India - Onesource Atreus

Onesource Atreus
Onesource Atreus
Verified Company
Thane, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Service Voice Process + Upselling


location:

  • Thane
  • Hiring for Assistant Manager [Deputy Manager]
  • Need minimum 6 months to 2 years of BPO customer service experience.
  • Key requirement
1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the

queries & requests to customer's satisfaction.

2) To identify and convert the opportunities for cross selling (banking product) on customer's call.

  • Shift Timings : Rotational Males 24*7, Females 7 am to 8 pm (Any 9 hours)
  • 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
  • Salary : Up to 35,000 CTC


  • Age

  • Up to 29 years
  • No transportation facility.
  • Transportation boundaries : Kurla
  • Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur), Airoli to Seawoods.
No western line

  • Rounds of Interview : HR, TL, Team Manager round.

Job Types:
Full-time, Permanent


Salary:
Up to ₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Bachelor's (required)

Experience:

- voice Customer service: 1 year (required)


Language:


  • English (preferred)

Speak with the employer
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