Bpo - Fresher - Gurugram, Haryana, India - Hemocean outsourcing
Description
Qualifications and Skills
- Programming skills to navigate software tools efficiently
- Strong problemsolving abilities to address customer concerns effectively
- Excellent communication skills to interact with customers and team members
- Teamwork and collaboration mindset to contribute to team success
- Effective time management for handling multiple tasks efficiently
- Adaptability to work in a dynamic and fastpaced environment
- Attention to detail for accurate data entry and customer information handling
- Learning agility to quickly grasp new processes and systems
Roles and Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide excellent customer service to resolve queries and issues
- Follow communication scripts and guidelines to ensure consistency
- Maintain customer records and update information accurately
- Collaborate with team members to achieve performance targets
Job Types:
Full-time, Permanent, Fresher
Pay:
₹12, ₹20,000.00 per month
Work Location:
In person
Speak with the employer
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