Bpo - Fresher - Gurugram, Haryana, India - Hemocean outsourcing

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Qualifications and Skills

  • Programming skills to navigate software tools efficiently
  • Strong problemsolving abilities to address customer concerns effectively
  • Excellent communication skills to interact with customers and team members
  • Teamwork and collaboration mindset to contribute to team success
  • Effective time management for handling multiple tasks efficiently
  • Adaptability to work in a dynamic and fastpaced environment
  • Attention to detail for accurate data entry and customer information handling
  • Learning agility to quickly grasp new processes and systems

Roles and Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide excellent customer service to resolve queries and issues
  • Follow communication scripts and guidelines to ensure consistency
  • Maintain customer records and update information accurately
  • Collaborate with team members to achieve performance targets

Job Types:
Full-time, Permanent, Fresher


Pay:
₹12, ₹20,000.00 per month


Work Location:
In person


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