Customer Support Executive - Chandigarh, India - Millions Kart Private Limited

Millions Kart Private Limited
Millions Kart Private Limited
Verified Company
Chandigarh, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Urgently hiring for Customer Support Executive for our eCommerce process.
- **(Note

  • This is a fulltime work from office job, freelancers/Part timers do not apply)**_
  • Processing orders and managing from start to finish update the same in portals.
  • Make calls professionally to provide information about customer orders, products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Knowing our products inside and out so that agent can answer questions.
  • Provide accurate, valid and complete information by using the right methods/too.
7.
Handle customers queries in social media platforms like Instagram, Facebook, WhatsApp etc.

Required skill set:


  • Should have computer knowledge and excel
  • Have good command over English and Hindi language
  • Good communication
  • Customer focus
  • Should have good convincing power
  • Should be presentable
  • Should be able to work with team
  • Daily report to team leader

Job Types:
Full-time, Permanent


Salary:
₹14, ₹16,000.00 per month


Benefits:


  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Application Question(s):

  • We must fill this position urgently. Can you start immediately?
  • Are you comfortable commuting to this job's location?
  • What is your current/previous CTC?
  • What is your expected CTC?

Experience:


  • Customer support: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer
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