Customer Relationship Executive - Mumbai, India - Sejal Group
Description
Relationship Executive Responsibilities:
- Dealing with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting indepth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Supporting Sales Executive for Sales appointment
- Tele and online Lead Generation
- Sales & customer service support
Salary:
₹10, ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- Customer service (preferred)
Language:
- English (preferred)
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