Customer Support Associate - Delhi, India - YOCTEL SOLUTIONS PVT. LTD
Description
Overseeing the customer service process.- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Excellent customer support.
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹10, ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Diploma (preferred)
Experience:
- Customer service (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
One location
Application Deadline: 03/06/2023
Expected Start Date: 27/05/2023
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