IT - Executive - Gurugram, Haryana, India - Varuna Group

Varuna Group

Verified Company

Gurugram, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Group Company:
Varuna Integrated Logistics Pvt. Ltd

Designation:
IT-Executive

Office Location:

Position description:

Troubleshooting ofHardware /Software
Installation ofHardware and software
Firewall
Intercom Phone
Repair &Maintenance IT Assets
Anti Virus
Data Card andInternet
Fixed Assets ITAssets
MS Office Excel/,Word,/PowerPoint
Printer
Projectors
Scanner
Ubuntu OperatingSystem
UPS
WIFI
Windows OperatingSystem

Primary Responsibilities:

Troubleshooting, Installation, Backup, WIFI, Operating System

Educational qualifications preferred
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Category: Bachelor's Degree, Master's Degree

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Field specialization: Information Technology

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Degree: Bachelor of Engineering

BE, Bachelor of Technology
BTech, Master of Computer Applications
MCA, Bachelors of Computer Applications
BCA

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Academic score: 50 %

Required Certification/s:

Diploma in CCNA (Cisco Certified Network Associate)/ MCSE(Microsoft Certified Solution Expert) and Hardware and Networking from ReputedInstitute

Key Performance Indicators:

Number of reduction in tickets category wise per user.

- (No of tickets closed within TAT*Average rating of tickets closed within TAT)/ (Total no. of tickets

Max rating of each ticket)

- quarterly audit report by IM governance team.

Audit data
Proper Data Update | Inventory Update on Monthly Basis, no Ticket Escalation
Problem Related to Servers
Problem Related to antivirus Server

- "Ensure NIL cases of non-compliance in audit Any audit observation to be closed within agreed timeline. No single Exception allowed"

Required Competencies:

Infrastructure Support
Ticket Management
Server Backup
Data security
IT Asset Management
Server Support
Antivirus Server
Audit management

Required Knowledge:

Troubleshooting ofHardware and Software

SQL

Database

MS Office

MSPresentation/MS Office

Required Skills:

Presentation
Planning
Organizing
Documentation
Inter personal
Time Management
Good Communication
Analytic
Go Getter

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Functional Designation IT-Executive
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Department Information Management
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Experience - 5
-
Location Gurgaon
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Created 16 Feb, 2024