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    German Translator: 30082023 - Bengaluru, India - Whatfix

    Whatfix
    Whatfix Bengaluru, India

    2 weeks ago

    Default job background
    Full time
    Description

    Who are we?

    Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. The company has five offices globally in the US, India, UK, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

    "Hustle Mode ON" is the motto we live by.

  • Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
  • With YoY revenue growth of over 65 % , we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list .
  • Recognized by Gartner as a 'Global Market Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
  • Listed #143 fastest-growing company in North America 2021 as per and recognized as Great Place to Work
  • Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights
  • This is what our investors have to say - || || ||

    • What do you get to do?

  • Owning the quality and delivery of technical documentation, and other customer-facing content materials.
  • Revising all the product content and keeping them updated with ongoing feature releases and updates
  • Creating clear and well-structured documentation and how-to guides that reduce ambiguity and enable quick integration with Whatfix.
  • Proactively, detect and address inconsistencies and information gaps in all forms of customer-facing content.

    • Responsibilities:

  • Assist in translating and localizing technical support content, such as knowledge base articles, FAQs, user guides, UI and UX content and customer communications, from English to German.
  • Work closely with the German Localization Specialist to ensure accurate and culturally relevant translations, while maintaining consistency and clarity.
  • Collaborate with the IDG team to understand customer requirements and identify localization needs.
  • Conduct research to ensure accurate translation of industry-specific terms and concepts.
  • Proofread and review translated content to ensure linguistic accuracy, proper grammar, and adherence to Whatfix's style and terminology guidelines.
  • Provide feedback and suggestions for improvement to enhance the quality and usability of localized content.
  • Assist in the development and maintenance of a German glossary and style guide to ensure consistency across translations.
  • Maintain a Do-Not-Translate list and a Glossary
  • Support cross-functional teams, such as Product Management and Marketing, in localization efforts for product launches and marketing campaigns.
  • Stay up to date with the latest localization tools and technologies to streamline translation processes and improve efficiency.
  • Contribute to process improvement initiatives by identifying areas for optimization and implementing best practices.

    • Qualifications :

  • Completed a C1 level certification in German or equivalent language proficiency.
  • Excellent written and verbal communication skills in German.
  • Proficiency in English, enabling effective communication with English-speaking team members.
  • Strong attention to detail and commitment to delivering high-quality translations.
  • Familiarity with translation and localization concepts and tools is a plus.
  • Ability to work independently, manage time effectively, and meet deadlines.
  • Cultural awareness and sensitivity to adapt translations to the target audience's cultural context.
  • Enthusiasm for learning and eagerness to contribute to a fast-paced and dynamic team environment.

    • Join Whatfix as a German Localization Intern and gain valuable experience in the field of translation and localization while working on real-world projects. Help us ensure that our German-speaking customers receive top-notch technical support by providing accurate and culturally relevant translations.

    Perks & Benefits:

  • Uncapped Incentives and Bonus plans (GTM teams)
  • Best-in-class medical Insurance coverage.
  • Education Sponsorship
  • Free Lunch & Dinner Buffet
  • Doorstep Cab Drop Facility (10 PM onwards)
  • Internal Job Transfer & global mobility programs
  • Scope to represent Whatfix at global events (especially GTM teams)
  • Travel to meet our global customers & prospects in person (especially those in GTM teams)

    • Note:

  • We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
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