Customer Support Associate - Bengaluru, India - e Satisfy Solutions

e Satisfy Solutions
e Satisfy Solutions
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are Hiring For Customer Support Associate


Designation :
Customer Support Associate


Process :
E-Commerce


Qualification:
UG/ Graduate can apply


Shifts :
Rotational, 5.5 days working

Job Location :
Sivancheeti Gardens, Shivaji Nagar, Bangalore

Work Mode :
Work From Office

Skills :
Good spoken English and typing speed

Salary Package :
upto 3 LPA for experienced (Min 1 Year relevant experience on papers)

Interview Mode :
Face to Face


Joining :
Immediate

Roles and Responsibilities
- *Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

*Maintain records


Job Types:
Full-time, Regular / Permanent


Salary:
₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Joining bonus
  • Quarterly bonus
  • Shift allowance

Education:


  • Bachelor's (required)

Experience:


  • Customer service (required)

Language:


  • English (required)
  • Hindi (required)
  • Health insurance
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