Gainsight Administrator - India - growel softech
Description
Dear Partner,Please share profiles for the below contract requirement.
If you are empaneled partner pls ensure to upload the profiles in ICIMS as well.
Pls use the below format while sharing resumes.
Date of Submission
Agency
Contact No. / Alternate No.
JCNo./RES NO.
Skill
Total Experience / Relevent Experience
Current Location / Joining Location
Notice Period
Rate
Location -Offshore
Exp range - 3-5 years
JC
Rate-As per market standard
Required Experience & Skills Bachelor's degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics) Experience as end-user of a CRM, customer support system, or marketing automation system Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software Experience working in customer success, or equivalent understanding of key customer success principles Demonstrated project management, business analysis, and problem-solving Experience working in cross-functional teams Self-starter, demonstrating leadership of owned projects Excellent written and verbal communication and presentation skills Strategic thinking and prioritization Problem solver with a systems mindset
Preferred Additional Experience & Skills Gainsight experience as end-user Gainsight administration experience, or Gainsight Associate Administrator (Level 1) Certification CRM administration experience or certification Customer-facing experience, especially as a Customer Success Manager Experience interacting with senior leadership and managers Experience in operations for customer success, sales, support, services, or marketing Experience in data analysis, business intelligence, and design of reports and dashboards Understanding of data structures, data modeling, and database management
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