Telesales Representative - Kolkata, West Bengal, India - Sunflower Trip Pvt. Ltd.

Sunflower Trip Pvt. Ltd.
Sunflower Trip Pvt. Ltd.
Verified Company
Kolkata, West Bengal, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Telesales Representative - Tourism Company


Location:
BD 230, Salt Lake, Sector I, Kolkata


Job Type:
Full-Time


Company Overview:


Sunflower Trip Pvt. Ltd. is a leading and dynamic tourism company that specializes in providing unforgettable travel experiences to customers worldwide. We are seeking a highly motivated and customer-focused Telesales Representative to join our team and contribute to our mission of creating memorable journeys for our clients.


As a Telesales Representative at
Sunflower Trip, you will be the first point of contact with potential clients and play a crucial role in promoting our diverse range of travel packages and services.

Your primary responsibility will be to build and maintain relationships with customers through outbound calls and provide them with detailed information about our tour packages, accommodations, and activities.

You will also be responsible for achieving sales targets and ensuring customer satisfaction.


Key Responsibilities:


Customer Engagement:
Engage with potential customers via outbound calls to understand their travel preferences and needs.


Product Knowledge:

Develop a deep understanding of the company's travel packages, destinations, and services to provide detailed and accurate information to customers.


Sales Targets:
Achieve and exceed weekly and monthly sales targets through effective communication and persuasion techniques.


Relationship Building:
Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.


Customer Queries:
Address customer inquiries, concerns, and objections, and provide suitable solutions or alternatives when necessary.


Lead Qualification:
Qualify leads and identify potential prospects for our various travel packages.


Database Management:
Maintain and update customer information and interactions in our CRM system.


Market Research:
Stay updated on industry trends and competitor offerings to provide a competitive edge.


Qualifications:


  • Previous experience in telesales or a similar role is preferred.
  • Excellent verbal and written communication skills.
  • Customerfocused with a friendly and persuasive demeanor.
  • Strong problemsolving and negotiation skills.
  • Proficiency in using CRM software and other sales tools.
  • Passion for travel and knowledge of popular tourist destinations is a plus.
  • High school diploma or equivalent; a bachelor's degree is a plus.

Benefits:


  • Competitive base salary and attractive commission structure.
  • Comprehensive training and ongoing support to enhance sales skills and product knowledge.
  • Opportunities for career growth and development within the company.
  • Exciting travel perks and discounts on our tour packages.
  • Collaborative and fun working environment.

How to Apply:

If you are passionate about travel and enjoy interacting with people, we'd love to hear from you.

Please submit your resume and a cover letter explaining why you'd be a great fit for the Telesales Representative role at
Sunflower Trip.

We look forward to welcoming you to our team and embarking on this exciting journey together


Salary:
₹8, ₹16,479.35 per month


Benefits:


  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Sales: 1 year (preferred)

Language:


  • English (preferred)
More jobs from Sunflower Trip Pvt. Ltd.
See all jobs of Sunflower Trip Pvt. Ltd.