Corporate Client Servicing - Navi Mumbai, India - Kaapro Management Solutions
Description
Opening: 1 Nos- Job ID:
Employment Type:
Full Time- Reference:
Work Experience: 2.0 Year(s)
To 4.0 Year(s)- CTC Salary: 2.40 LPA TO 2.
64 LPA- Function: ITES / BPO / KPO / Customer Service / Operations- Industry: Advertising/PR/MR/Events- Location:
- Navi Mumbai
**Take ownership of the projects and ensure end to end implementation to clients satisfaction.
To handle and service existing clients and generate new business from them on an on-going basis.
- Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients
Making proposal presentations and should be able to present the same to the clients.
Meet and exceed the client's expectation in terms of responsiveness, timeliness, quality and cost effectiveness, ensure total client satisfaction - Maintain effective co-ordination between client, creative/ Design and operations teams to ensure smooth execution of projects.
Build innovative strategies to retain key clients. - Timely submission of quotations & ensuring timely PO's
Ensure all payments are received on time. - Manage client escalations with minimum involvement of Higher Management. - Leverage on client feedback and ensure continuous reinvention. - Come up with suggestions to enhance the event's success. - Team meetings pre / on / post event so avoid last minute issues.
- Payment Recovery.
- Report preparation.
- Maintain database of the clients and vendors contact information.
- Share work of the day and the same update in the daily report sheet.
Key Skills:
- Client Coordination
- Client Engagement
- Client Handling
- Purchase Order
Company Profile:
- LLP, is founded by Dinesh Thada a seasoned enthusiast and entrepreneur along with Bharati Thada, a trained education professional.
Dinesh has an experience of 19 years in industry and has expertise in Sales, Business Development, Key account management, entrepreneurship, creating new -, exploring new business avenues, etc.
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