Principal Network Engr - Bengaluru, India - Itron
Description
Description - External
Essential Duties and Responsibilities:
- Supervise a team of network engineers.
- Manage task and incident queues and task assignments.
- Ensures case backlog is addressed efficiently.
- Implement statistical reports on case closure and SLA adherence.
- Help drive incident response to resolution.
- Provide technical guidance in networking (switches, routers, firewalls, etc.)
- Learn, understand and be able to support proprietary technologies.
- Participate in problem management and resolution.
- Document operational processes
- Consults on network design and planning.
Qualifications - External
- minimum of 12+ years of related experience
- Demonstrated ability to manage and prioritize multiple problems.
- Have excellent organizational skills.
- Good oral and written English communication skills, strong interpersonal skills.
- A solid understanding of the OSI network model, Ethernet, and TCP/IP networking. IPv6 highly desirable
- Knowledge of routing and security protocols including BGP, OSPF, Spanning Tree, 802.1Q, IPSEC, etc.
- Knowledge of TCP/IP and UDPbased services including DNS, DHCP, HTTP, SSH, FTP, SMTP, SNMP, etc.
- Strong troubleshooting and problemsolving skills, resiliency in the face of continual change, and ability to handle high demands.
- Ability to effectively work on multiple tasks simultaneously.
- Must be able to work a flexible schedule,
- A working knowledge of ITIL principles is desirable.
Education:
Bachelor's degree in related field or equivalent experience.
Certification(s):
Travel:0 - 10%
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.
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