Ap - Inv. Proc. - Supervisor - Bengaluru, India - Koch Business Solutions India

Koch Business Solutions India
Koch Business Solutions India
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Description

POSITION NAME:
Accounts Payable - Supervisor


DIVISION OR CORPORATE FUNCTION:
Finance & Procurement


PRIMARY PURPOSE:


Looking for an experienced Accounts Payable Supervisor who can manage a team & a group of AP Leads providing support for validating, indexing via OCR tool and processing Invoices, cancel & reprocess, return to vendor, and resolve PO-GR-IR discrepancies, handle exceptions & perform special handling for certain priority suppliers / categories.

Manage escalations efficiently. Drive process changes and improvements to build a robust process. Stake holder management. Business Controls & process compliance management. Drive key metrics of Accounts Payable.


DUTIES & RESPONSIBILITIES:


  • Operational Management of team supporting Invoice processing & related activities
  • Ensure adherence to process delivery as against the defined framework
  • Ensure smooth delivery of operations, people management & lead the team in SLA attainment.
  • Workflow / Queue management with operational Workforce planning
  • Accountable on Quality Measures / Customer Feedback
  • Accountable for adherence to Service levels & measurements
  • Accountable for process documentation
  • Being proactive and seeking to anticipate Business needs & vision
  • Accountable for continuous Improvement on overall operational delivery
  • Customer & Stakeholder management

SCOPE:

Accounts Payable - Invoice Processing for Global Business


EDUCATION:


REQUIRED:

Bachelor's in commerce


PREFERRED:

Master's in commerce


WORK EXPERIENCE:


REQUIRED:


  • 8+ years of experience in PTP process coupled with 2+ years of people management experience
  • Proven Experience in ensuring smooth delivery of operations, people management & lead the team in SLA attainment.
  • Customer service experience
  • Core knowledge of the areas of Accounts Payable (VMG, Invoice processing, payments etc)
  • Proven skills on driving Key Metrices for Accounts Payable
  • Proven skills on driving Customer satisfaction
  • Providing voice support

PREFERRED:


  • Business compliance management
  • Client & Stake holder management
  • Proven skills set to manage remote transitions
  • Experience working on Service Now
  • Experience working on ERP like SAP Ariba/ S4

SKILLS & ABILITIES:


REQUIRED:


  • Supervisory skills
  • Proficient written and verbal communication skills
  • Analytical
  • Strong communication and interpersonal skills
  • Detail oriented and assertive when dealing with external and internal customers
  • Effective problemsolving skills to help identify root cause
  • Excellent in Excel, Word, and presentation skills
  • Strong sense of internal control, SOP, and accuracy
  • Hands on experience in SAP (mandatory)
  • Ability to work with high volume in systematic way
  • Ability to work in a high performing team.
  • Quick learner and ability to work under stringent timelines
  • High degree of professional integrity
  • Willingness to work in shifts

PREFERRED:


  • Extensive knowledge of Microsoft Excel, Ariba and SAP
  • Experience in Transitioning Global Helpdesk Operations (onsite or remote)
  • Ability to Report work on Trackers accurately on time.

FOR HUMAN RESOURCES USE ONLY:


JOB TITLE:

JOB SHORT TEXT:

GRADE:

FLSA STATUS:

SIGNATURES:


HUMAN RESOURCES:

MANAGER:


The above information is intended to describe the general nature and level of work to be performed in this position.

This description is not intended to be interpreted as a complete list of all duties, responsibilities, or requirements for this position.

**KOCH is proud to be an equal opportunity workplace.
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