Officer, Trade Operations - Chennai, India - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Chennai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job:
Operations


Primary Location:
Asia-India-Chennai


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 20/Apr/2023, 5:29:53 AM


Unposting Date:
Ongoing


Role Responsibilities

Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgement.

Assist the Senior Manager in managing the cost budget allocated to the team by ensuring optimum utilization of available resources, implementation of creative cost-reduction solutions and minimizing wastage


Strategy

  • Ensure that all staff in the team continues to be equipped and developed with the necessary knowledge, skills, and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently, and accurately

Business

  • Ensure consistent delivery of highquality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgement

Processes

  • To manage the operations of the International Trade Services Department ensuring consistent delivery of highquality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level

People & Talent

  • Welldeveloped communication & analytical skills, ability to handle high priority issues on product delivery

Risk Management

  • Contribute to operational risk management to avoid any operational and/or reputational losses to the Company/ Group

Governance

  • Ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices, and code of conduct imposed by the Company/Group

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the team to achieve the outcomes set out in the Bank's

Conduct Principles:
Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

  • Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries

Other Responsibilities

  • Embed Here for good and Group's brand and values in Trade operations
  • Registration. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
  • Academic Qualification: Any Graduate with relevant experience of 12 years
  • Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role.
  • AML & Sanctions Training, yearly certification.

Role Specific Technical Competencies

  • Banking Products
  • Check Processing Operations
  • Customer Focus


  • Operations

  • Back Office
  • Antimoney Laundering Policies and Procedures
  • Problem Management Process

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.


Together we:
-
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
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Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
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Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term


In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
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Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary ben
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