Voice & Accent Trainer - Pune, India - ARA Resources
Description
Pune, Maharashtra, IndiaJob Description:
About The Company:
ARA's client is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.
The accolades it has been garnering can be attributed to their undeterred focus on delivering quality solutions across verticals that meet the challenging requirements of their esteemed customers.
They have also been ranked 29 of the 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.
The Role:
The training specialist is required to enhance the competencies of individual employees by designing and conducting training programs that will boost employees' workplace performance in alliance with business needs and goals.
He/she will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions.
Key Responsibilities:
- Training of new hires on fundamental skills essential for entry level performance
- Voice & Accent, Soft Skills, Language Enhancement, Culture Sensitization
- Support business with needbased OJT Support
- Coaching and Refresher Training
- Training need assessment parameter based assessment for root cause analysis and action planning
- Content Development
- Working closely with internal and external stakeholders for implementation and evaluation of training projects
- Conduct employee engagement activities to maximize conversion.
Skills Required:
- Communication Skills (Oral and Written)
- Advanced
- Voice & Accent Domain
- Advanced
- Soft Skills Domain
- Advance
- Language Enhancement Domain
- Advanced
- Culture Sensitization Domain
- Advanced
- Behavioral training
- Intermediate/Advanced
- Evaluating others
- Advanced
- Coaching & Feedback
- Advanced
- Instructional Design
- Intermediate/Advanced
- Facilitations Skills
- Expert
- Excel Skills
- Advanced
- Flexibility, Integrity and Accountability
- Expert
Qualifications & Experience:
- MA in English
- Certification in domains like Transactional Analysis, Emotional Intelligence, MBTI, FIRO-B, CPLP, CELTA, NLP will be preferred.
- Min. 2 years' experience in New Hire Training and Coaching
Required Skills:
Voice & Accent Trainer, Excellent Communication skills, Training, coaching, MBTI, CPLP, NLP
Educational Qualification
MA in English
Apr 21, 2023
Pay Rate
INR Per Annum
- 5 Years Exp.
More jobs from ARA Resources
-
Am-financial Reporting
Bengaluru, India - 2 days ago
-
Am-corporate Mobility
Bengaluru, India - 3 weeks ago
-
Econnectivity Lan/wifispecialist
Bengaluru, India - 1 week ago
-
Sales Executive
Mumbai, India - 3 weeks ago
-
IT Audit
Bengaluru, India - 2 weeks ago
-
Am Finance
Chennai, India - 3 days ago