Customer Support Representative - Mumbai, India - Technoskills Edutech Solutions

Technoskills Edutech Solutions

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

We are looking to hire for the position of Customer Support Representative for our company.

Roles and responsibilities:

Enhance Customer Experience Via Delight Channels
Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features, inform customers about new features and functionalities
Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)

Experience:
2 years Customer Chat Support experience is must

Qualification:
Graduation in any discipline.

Skills:

Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
Customer Chat support experience is must.
Good communication skills Fair analytical skills Energetic Operational excellence
Startup Experience is required.

Team HR

Technoskills Edutech Solutions

Salary:
₹800, ₹1,000,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- customer chat support (required)
- more than 2 years of (required)

Language:

Speak with the employer

Product Executive