Customer Care Executive - Kashmiri Gate, Delhi, Delhi, India - XIIMBA ECOSYSTEMS

XIIMBA ECOSYSTEMS
XIIMBA ECOSYSTEMS
Verified Company
Kashmiri Gate, Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
A customer service executive is a professional who handles customers on behalf of the business.

When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them.

In other words, the customer support executive is the voice and face of a brand.


Responsibility
conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

dealing with customer issues and churning out an easy-to-follow solution


Job Types:
Full-time, Permanent


Pay:
₹10, ₹16,990.00 per month


Benefits:


  • Flexible schedule

Schedule:

  • Day shift

Supplemental pay types:

  • Joining bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • Hindi (required)

Work Location:
In person


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