Call Centre Banking Process - Dwarka, Delhi, Delhi, India - DIGITAL SCOREWEBB PVT LTD
2 weeks ago
Description
Customer care executives must be proficient in Microsoft Office and have a working knowledge of client relationship management software.Success in this position requires strategic thinkers who are able to use data and their years of customer service experience to create effective customer care strategies.
Customer care executives also have to possess excellent communication skills.In addition, customer care executives need the following skills:
responsibilities
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction.
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Job Types:
Full-time, Permanent
Salary:
₹12, ₹18,800.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
Work Location:
In person
Speak with the employer
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