Front Desk Executive - Varanasi, Uttar Pradesh, India - MSS Maadhyam Staffing Solutions Pvt Ltd
Description
Hotel Front Desk Job Description -
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during checkin.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Wellpresented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Types:
Full-time, Permanent
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Education:
- Diploma (required)
Experience:
- total work: 4 years (required)
Language:
- English (required)
- Hindi (required)
Work Location:
In person
Speak with the employer
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