Property Executive - Bengaluru, Karnataka, India - Simtrak Solutions

Simtrak Solutions
Simtrak Solutions
Verified Company
Bengaluru, Karnataka, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:

1.
Manage the daily operations of the serviced apartment, including front desk services, guest check-in/check-out, and concierge services.


  • Coordinate and oversee the
    booking process, including reservations, cancellations, and modifications, to maximize occupancy and revenue.
  • Respond promptly to guest inquiries, concerns, and requests, ensuring high customer satisfaction.
  • Supervise and train front desk staff to deliver exceptional
    customer service and maintain a professional appearance.
  • Ensure the property is well-maintained, clean, and presentable at all times.
  • Collaborate with housekeeping, maintenance, and other relevant departments to address guest needs and property upkeep.
  • Monitor and manage inventory levels of essential supplies and amenities.
  • Prepare and analyze operational reports to track performance metrics, occupancy rates, and revenue.
  • Implement and maintain
    effective communication channels with team members and guests.
  • Assist in the development and implementation of operational policies and procedures.

Qualifications:


  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory).
3.
Proven experience (2 years) in a similar role within the
hospitality industry.

  • Strong leadership and team management skills.
  • Excellent communication (English, Hindi) and interpersonal abilities.
  • Detail-oriented and capable of multitasking in a fast-paced environment.
  • Proficient in using
    property management systems (PMS) and Excel.
8.
Customer-focused mindset with a dedication to providing exceptional service.


  • Flexibility in work hours, including weekends and holidays, to ensure smooth operations.
  • Knowledge of local attractions, restaurants, and services is a plus.

Benefits:


  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and advancement within a thriving hospitality company. 3. Comprehensive training and development programs.
  • Employee discounts on accommodations and services.
  • Positive and collaborative work environment.

Salary:
₹320, ₹380,000.00 per year


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Language:


  • Kannada, English (required)

Work Location:
In person
More jobs from Simtrak Solutions
See all jobs of Simtrak Solutions