Front Office Supervisor - Nashik, India - paradigm consultancies

paradigm consultancies

Verified Company

Nashik, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We Are Hiring
**Designation:
- ** Front Office Supervisor

**Location:
- ** Nashik

**Salary:
- **10, ,000

**Experience:
- ** - 5 Years

Minimum 2 years of experience in 3 star or 5 star property as Front Office Supervisor

**Education:
- **High school diploma or equivalent; college degree in hospitality or related field is a plus.

**Responsibilities:
- **
Guest Services:Greet guests warmly and assist with check-in and check-out processes.
Address guest inquiries, requests, and concerns promptly and professionally.
Ensure a high standard of customer service is maintained at all times.

Team Leadership:
Supervise and train front desk staff, including front desk agents and bell staff.
Schedule and coordinate staff shifts to ensure adequate coverage.
Provide guidance, coaching, and support to team members.

Front Desk Operations:
Monitor front desk activities to ensure efficiency and adherence to hotel policies and procedures.
Handle guest complaints and resolve issues to guest satisfaction.
Manage room assignments and ensure accurate billing.

Reservations and Check-Ins:
Assist with room reservations, modifications, and cancellations.
Verify guest information, assign rooms, and issue room keys.
Handle VIP and special requests with extra care.

Financial Management:
Handle cash and credit card transactions accurately.
Balance cash drawer and reconcile daily transactions.
Assist in preparing financial reports and summaries as required.

Safety and Security:
Ensure the safety and security of guests and their belongings.
Respond to emergency situations and follow established security protocols.

Communication:
Maintain effective communication with other hotel departments to facilitate guest services.
Relay important information to team members, such as updates to hotel policies and procedures.

**Language:
- **English, Hindi and Marathi

ONLY FEMALES REQUIRED

Immediate Joining

Full Time

Salary:
₹10, ₹30,000.00 per month

Schedule: