Sales Executive - Remote, India - Spinny
Description
Role:
Car Consultant
Location:
Work from Home
Language:
Must be fluent in Gujrati
Minimum 6 months experience in sales is must.
About Spinny:
Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India.
Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers.
As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty.
Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn.
Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.
Truebil operates independently as a sister brand, aiming to capture the under-penetrated market of value-conscious car buyers.About the Role
You will be responsible for reaching out and supporting customers in their car buying journey with Spinny.
You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs.
Key Responsibilities Include:
- Building a relationship with the customer over call as the first point of contact from Spinny
- Engaging in active listening with callers, making recommendations for products or services that may enhance their journey
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to exceed call center metrics while providing excellent customer service
- Scheduling customer visits to retail hubs for the hub teams to take further
Requirements:
- 1+ years relevant work experience in call center / BPO / telesales
- Graduate degree
- Fluent verbal communication skills
- English and regional language
- Demonstrated experience in customer service
Salary:
₹18, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Day range:
- Weekend availability
Shift:
- Day shift
Travel requirement:
- No travel
Education:
- Bachelor's (preferred)
Experience:
- Sales: 1 year (preferred)
Language:
- English fluently (preferred)
- Gujrati fluently (preferred)
Speak with the employer
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