Customer Care Executive - Mumbai, India - Tatvartha Health

Tatvartha Health
Tatvartha Health
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
1. Develop customer relationships to ensure customer satisfaction

  • Monitor customer feedback, identify trends, and escalate customer issues as necessary
  • Work with the team to investigate, monitor and resolve customer complaints
  • Assist in the development of customer success plans to ensure customer retention and satisfaction
  • Manage customer inquiries and provide informed responses
  • Collect and analyze customer data to help inform business decisions
  • Identify areas of improvement and suggest strategies to improve the customer experience
  • Maintain up-to-date knowledge of products, services, and processes

Salary:
₹18, ₹23,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (required)

Experience:

- total work: 1 year (required)


Language:


  • English (required)

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