Customer Relations Officer - Lucknow, India - Firstcry

Firstcry
Firstcry
Verified Company
Lucknow, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Company profile:

presence in Delhi, Bangalore & Mumbai.

The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores.


Project Description:
(Project on which the new hire will work)
Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role
Ø - Understanding of the retail sales process
Ø - Familiarity with consumer behavior principles
Ø - Knowledge of inventory stocking procedures
Ø - Basic math skills
Ø - Track record of achieving sales quotas
Ø - Excellent communication skills, capable of building trusting relationships
Ø - Ability to perform in fast-paced environments
Ø - Flexibility to work various shifts


Roles and responsibilities:

Ø -Greet and direct customers
Ø -Provide accurate information (e.g. product features, pricing and after-sales services)
Ø - Answer customers' questions about specific products/services
Ø - Conduct price and feature comparisons to facilitate purchasing
Ø - Cross-sell products
Ø - Stay up-to-date with new products/services


Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Lucknow,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (preferred)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer service (preferred)
- total work (preferred)


Language:


  • English (preferred)

Work Location:
One location
More jobs from Firstcry
See all jobs of Firstcry