Call Center Executive - Vashi, Navi Mumbai, Maharashtra, India - Sterna Security Devices Pvt Ltd

Sterna Security Devices Pvt Ltd
Sterna Security Devices Pvt Ltd
Verified Company
Vashi, Navi Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job description Roles & Responsibilities

  • Identify customer needs, clarify information, research every issue, and provide solutions.
  • Providing customers timely and accurate feedback.
  • Following up with clients to ensure the issue has been rectified.
  • Managing several cases at once.
  • Prepare the call records to maintain our call center database.

Requirements and skills

  • Strong verbal communication skills and active listening
  • Familiarity with system and practices
  • Customer focus and adaptability
  • Ability to multi task, set priorities and manage time effectively
  • High school diploma or equivalent preferred, any degree;
  • Prior experience working in a customer support role

Job Types:
Full-time, Fresher


Salary:
₹10, ₹12,000.00 per month


Benefits:


  • Health insurance
  • Life insurance

Schedule:

  • Flexible shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • Hindi (preferred)

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