User Support Executive - Bengaluru, Karnataka, India - Eloelo

Eloelo

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

User support Executive (Contract)

Exciting Opportunity at Eloelo:
Join the Future of Live Streaming and Social Gaming

Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart executives Akshay Dubey and Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.

About Us:

Eloelo stands at the forefront of multi-host video and audio rooms, offering a unique blend of interactive experiences, including chatrooms, PK challenges, audio rooms, and captivating live games like Lucky 7, Tambola, Tol Mol Ke Bol, and Chidiya Udd.

Our platform has successfully attracted audiences from all corners of India, providing a space for social connections and immersive gaming.

Recent Milestone:

In pursuit of excellence, Eloelo has secured a significant milestone by raising $22Mn in the month of October 2023 from a diverse group of investors, including Lumikai, Waterbridge Capital, Courtside Ventures, Griffin Gaming Partners, and other esteemed new and existing contributors.

Why Eloelo?

Be a part of a team that thrives on creativity and innovation in the live streaming and social gaming space.
Rub shoulders with the stars Eloelo regularly hosts celebrities such as Akash Chopra, Kartik Aryan, Rahul Dua, Urfi Javed, and Kiku Sharda from the Kapil Sharma Show and that's our level of celebrity collaboration.
Working with a world class team ,high performance team that constantly pushes boundaries and limits, redefines what is possible
Fun and work at the same place with amazing work culture, flexible timings, and vibrant atmosphere

Your Role:

Joining Eloelo means being a key player in shaping the future of live interactive entertainment. We're on the lookout for talented individuals across various domains to contribute to our vibrant and collaborative work environment.

Key Responsibilities:

Responding promptly to user inquiries and providing effective support.
Resolving user issues and ensuring a high level of satisfaction.
Collaborating with crossfunctional teams to address user needs and concerns.
Contributing to the improvement of our support processes.

Qualifications:

Bachelor's degree or equivalent work experience.
Proven experience in a customer support role.
Excellent communication and problemsolving skills.

The addition of a User Support Executive is crucial to meet the increasing demands of our user base. This role will significantly contribute to enhancing user satisfaction, resolving issues promptly, and maintaining positive user relations.

I firmly believe that bringing in a User Support Executive on a contract basis will strengthen our support infrastructure and contribute significantly to our user satisfaction goals.