Customer Care Executive - Delhi, India - Blinks india solutions & services

Blinks india solutions & services
Blinks india solutions & services
Verified Company
Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Handling inbound calls from customers and assisting them with their queries, complaints, or requests.

Providing product or service information to customers.

Resolving customer issues or complaints by investigating the problem and finding appropriate solutions.

Escalating complex issues to supervisors or specialized teams, if necessary.

Processing customer orders, cancellations, or refunds.

Updating customer accounts and maintaining accurate records of interactions.

Following up with customers to ensure their satisfaction and resolve any outstanding issues.

Adhering to company policies and procedures while delivering customer service.

Providing feedback or suggestions to improve customer service processes.


Salary:
₹15, ₹18,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Yearly bonus

Ability to commute/relocate:

  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer service (preferred)
  • Technical support (preferred)
- total work (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

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