Application Engr I - Pune, India - Honeywell

Honeywell

Verified Company

Pune, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Deliver business value through Right and Fast partnership:
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk with a specific focus on PLC-controlled machines and subsystems. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.

Key Responsibilities
***- Be part of a team that is solving complex technical problems for external customers

Troubleshoot issues related to proprietary software running sortation systems in distribution/fulfillment centers
Document details pertaining to issues being worked on

You Must Have
***- Bachelor's degree in Engineering or Computer Science

Skills We Value

At least 1 year of experience troubleshooting electrical issues
At least one year of experience reading, reviewing and interpreting electrical schematics
Customer facing experience
Experience in the automation/material handling industry
Ability to focus on relevant information and identify and execute on key details
Experience with C programming languages
Experience programming and installing Allen-Bradley/Siemens/Modicon/Lenze PLCs
Experience with SQL, creating queries, and data analysis
Experience with VFDs, electric motors, and sensing devices
Experience programming and installing Panel View (HMI)
Ability to consistently make and execute timely decisions
Excellent interpersonal, verbal & written communication skills
Demonstrated experience with Knowledge Management & Call Center Management
Ability to multitask

Additional Information:

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JOB ID:HRD190374

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Category:Engineering

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Location:56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India