Store Incharge - Pune, India - YEWALE AMRUTTULYA Pvt. Ltd.

YEWALE AMRUTTULYA Pvt. Ltd.

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Store manager

Highest Authority at each Outlet

Minimum Qualification: 10th to 12th Passed

Languages Known: Regional Language, Hindi, English (Must Understand & should be able to write)

Minimum Experience: 01 years

Qualities Required:

Must be well groomed

Team Building

Customer Service Skills

Strong Convincing Power

Mediator between Outlet & HO

Quick Decision Making (No Partiality)

No Groupism

Punctuality

Positive attitude

Motivator

Good Communication Skills

Good Co-ordination Skills

JOB PROFILE:
A. CLEANLINESS

1) Store Cleanliness

Store floor must be clean.
Cleaning Checklist to be followed daily.
Follow Deep Cleaning as per schedule.

B. INVENTORY

1) Inward-Outward

Follow defined process for stock Inward & Outward

2) Stock opening

Stock opening should be entered in the register.
Boxes must not lying on floor

3) Stock Return

As per the list, remove inventory from the shelves and pack them, to be sent back to warehouse.

4) Global Count

Global count Goods every week, as per schedule

5) Asset Management

In case any equipment's are not working (Eg: Milk Machine, stove, light, camera, computer, printer, etc) then get it repaired immediately
Follow Maintenance Checklist

6) Visual Merchandising:

Product to be displayed

7) Non-Trading Goods:

Ensure stock is maintained as per the Checklist
Refilling of goods to be done as per the checklist

C. DISCIPLINE

1) Grooming

Follow grooming standards strictly.
Ensure staff follows grooming standards.

2) Checklists & Reports:

All checklist to be filled as defined in SOPs
SOP's of stores must be strictly followed

3) Staff Management

Manager should solve staff issues, and if necessary inform Operations Executive / Manager & get the issue solved. Do not keep the issue pending.
Give extra attention on new comers. Provide them onthejob training, so that they get accustomed to work faster.
Take decisions as per the HR policies.
Ensure staff is disciplined on floor (Eg: No gossiping, No shouting, etc)
Talk to everyone with respect. Address your seniors and customers with Sir/ Madam
Lunch Management: Lunch rotation to be maintained. Do send everyone together for lunch

4) Selling Time & Planning Time:

Ensure operations are conducted in Planning Time
Concentrate only on sales during Selling Time

D. SALES

1) Monitor Sales Targets

Motivate team to achieve store targets.
Daily Meeting with the staff
In every review meeting, discuss the targets and motivate them to achieve.
Promote crossselling and upselling

2) Customer Service

Ensure each customer is given service
Staff must Namskar the customer when he/she walks in their counter.

3) Training

Staff training to be conducted every week
On the job training

4) Cash Counter:

Cash Tally on daily basis
Follow Cash Counter SOPs
Train staff for cashiering

I

CHECKLISTS & REPORTS:
A

Maintain following:

KRP
1) Opening & Closing Checklist Store Manager

2) Store Manager Checklist Store Manager

3) Cashier Checklist Store Manager / Cashier

4) Deep Cleaning Checklist Store Manager

5) Maintenance Checklist Store Manager

6) Opening Report Store Manager / Cashier

7) Closing Report Store Manager / Cashier

B

Review and check following:
8) BOH Housekeeping Checklist Housekeeping

9) FOH Housekeeping Checklist Housekeeping

10) FOH-Floor Cleaning Checklist Housekeeping