Customer Service Advisor - Mohali, India - Anetcorp India Pvt Ltd
2 weeks ago
Description
Position:
Call Center Representative/ Customer Service Advisor
Location:
Mohali, Punjab
The major roles & responsibilities include:
- 1. Make calls to given data within the timeframe
- Provide correct information to the customers
- Enters details into the software
- Provide product/service information by answering questions; offering assistance.
- Maintain database by entering and verifying information; updating contact log.
- Improve quality results by recommending changes.
- Keep equipment operational by following established procedures; reporting malfunctions.
- Keep on updating job knowledge by participating in educational opportunities & training programs.
- Add value to the organization by his/her behavior & performance.
Salary:
₹10, ₹20,144.48 per month
Benefits:
- Food provided
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Customer service (preferred)
Language:
- English (preferred)
- Hindi (preferred)
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