Us Customer Support Executive - Noida, India - looper development Services privet limited

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Role Definition & Requirement
Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent.

  • He/She will be responsible for making and receiving outbound/inbound calls
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following the provided "scripts" when handling different topics
  • Will strive towards going beyond the assigned target and achieve best possible conversion rate
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our CRM Database by documenting everything

Salary:
₹30, ₹65,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:

- total work: 3 years (preferred)

  • Customer service: 3 years (preferred)
- international sales: 3 years (required)

  • US Sales: 2 years (preferred)

Language:


  • English (required)

License/Certification:

  • Versant 6 (required)

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