Us Customer Support Executive - Noida, India - looper development Services privet limited
Description
Role Definition & Requirement
Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent.
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided "scripts" when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
Salary:
₹30, ₹65,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)
- US Sales: 2 years (preferred)
Language:
- English (required)
License/Certification:
- Versant 6 (required)
Speak with the employer
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