Operations Executive - Delhi, India - HOLIDAY SPIRIT INTERNATIONAL

Description

• Provide personalized travel recommendations and itineraries based on clients' preferences, budget, and travel objectives.
• Research and stay updated on the latest travel trends, destinations, and industry offerings.
• Assist clients in booking flights, accommodations, transportation, and other travelrelated services.
• Collaborate with travel suppliers, including airlines, hotels, car rental agencies, and tour operators, to secure the best rates and options for clients.
• Offer guidance on visa requirements, travel insurance, and other necessary documentation.
• Resolve any travelrelated issues or concerns that may arise before, during, or after the trip.
• Stay updated on airline policies, travel regulations, and industry news to ensure accurate and uptodate information is provided to clients.
• Upsell and promote additional travel services, such as travel insurance, guided tours, or special packages.
• Build and maintain strong relationships with clients, fostering loyalty and repeat business.
• Keep detailed records of client interactions, bookings, and preferences in the CRM system.
• Meet and exceed sales targets and contribute to the overall growth and success of the travel agency.
• Previous experience as a Travel Consultant or in a similar role within the travel industry.
• Indepth knowledge of various destinations, including popular attractions, accommodations, and transportation options.
• Strong understanding of travel booking systems, GDS platforms, and online travel tools.
• Excellent communication and interpersonal skills to effectively interact with clients and travel suppliers.
• Ability to multitask, prioritize, and work efficiently in a fastpaced environment.
• Proficient computer skills and experience with travel industry software.
• Exceptional problemsolving and customer service skills.
• Attention to detail and accuracy in booking and documentation.
• Flexibility to work occasional evenings, weekends, and holidays to accommodate client needs.
• Certification in travel and tourism or a related field is a plus.

• Attractive Incentive
• Quarterly Bonus
• Flexible timings with holidays

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Paid sick time

• Day shift

• Commission pay
• Overtime pay
• Performance bonus

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

• Bachelor's (required)

• 2years (required)