Process Trainer(Bpo) - Gurugram, Haryana, India - Nirvasa Healthcare Pvt Ltd
Description
Schedule appropriate training sessions for new and existing employees- Stay updated with best training methods and modules
- Plan and implement an effective training curriculum
- Prepare hard copy training materials such as presentations, video module
- Should train all fresher's on end to end product knowledge in a batchwise manner
- Review training needs on a monthly basis
- Preparing reports and analysis for training.
- Preparing Handover and batch release reports for Operations and Transition.
- Strategically work on TNA
- Develop & Design learning curriculum
- Maintaining MIS & performance reports
- Responsible for performance of new hires as well as current employees.
Desired Skills & Experience
- Sales Training Experience 2 Yrs.
- Excellent listening & communication skills
- Presentation skills
- Analysis for training & reporting
- Team handling experience
- Good knowledge of MS Office tools
Salary:
₹30, ₹38,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Work Location:
In person
Speak with the employer
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