Customer Service Executive - Mohali, India - LOGITRADE BPO SOLUTIONS PVT LTD
Description
INTERNATIONAL LOGISTICS CUSTOMER SERVICE
Should be comfortable in
NIGHT & ROTATIONAL SHIFTS.
WALK IN INTERVIEW WORK FROM OFFICE ONLY
About Logitrade:
We are a logistics company based in Canada with inland and interstate trucking at its heart.
We are in close networks with Canadian Rails and Ports and pick up and return freight from/to either of these locations.
Our operations span Ontario, Montreal and US locations.
As a CCE, you are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.
Responsibilities and Duties:
- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Compiling shipment reports for premium clients.
- Communicating and securing approval of any accessory charges that may accrue on the shipments.
Qualifications and Skills:
- International BPO experience preferred.
- Graduate and above with valid CCE experience (English, French) may apply.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS
- Excel and MS
- Outlook.
- 1 Year experience in any field.
- Age upto 35 years
Perk & Benefits:
- Paid Training period.
- Performance based appraisals.
- Medical Health Insurance.
- Food Allowances.
- Flexible / Rotational Shifts.
- Free cab for Night shifts.
***
Salary:Rs. 18,000 to Rs. 30,000/- month**
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#CSA #CSR #CustomerSupport #VoiceSupport #SupportAssociate #Internationalbpo
Job Types:
Full-time, Regular / Permanent
Salary:
₹18, ₹30,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift
Application Question(s):
- Are you from North India? (CANDIDATE FROM PUNJAB, HIMACHAL PRADESH, CHANDIGARH ONLY SHALL APPLY)
Education:
- Bachelor's (required)
Language:
- English (required)
Speak with the employer
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