Customer Support Executive - Mumbai, India - Suta Private Limited

Suta Private Limited
Suta Private Limited
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Should communicate with customers regarding their orders, payments & helping them with the information they need.
  • Should coordinate with the other teams regarding customer requests & order information.
  • Should help them in the return & exchange processes.
  • Should communicate with them over mails, calls & messages.
  • Should coordinate with Store & Customer support teams.
  • Should act as a medium of communication between the customer and the product.

Job Skills:


  • Should be able to politely explain to customers regarding the information they ask for.
  • Should be able to communicate in Hindi & English.
  • Should have a polite and pleasing attitude.
  • Should be able to convince customers when required.

Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Diploma (preferred)

Experience:


  • E-Commerce: 1 year (preferred)
  • Fashion retail: 1 year (preferred)
- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • Hindi (required)
  • English (required)
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