Customer Support Executive(Freshers Can Apply) - Bengaluru, India - PropertyAngel management Pvt Ltd.
Description
About the companyPropertyAngel is a leading O2O second landlord platform. We are a Bangalore-based proptech company, providing professional housing asset management for individual apartments, villas and houses.
Our larger mission is to innovate to simplify & secure real estate affairs.
Incorporated in November 2014, we have over 1.5 million sft under management, maintain a customer presence across 95 countries, and timely rent disbursement of 100%.
- Transparency & honesty
- Customer Delight
- Innovation & Improvement
- Learning & Growth
- Ownership
- Teamwork & Kindness
- Empowerment
Customer service tools- You must have expertise with Freshdesk and/or similar tools
Communication skills - this role relies heavily on both written and verbal communication when interacting with customers, so excellent written and oral communication skills is desired.
-
Conflict resolution
- You must quickly and effectively resolve customer issues, particularly when a customer is unhappy with the company's product or service
Salary:
From ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- koramangala 3rd block, Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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